Can't solve your technical issue? Our support team is here to help.
Before Contacting Support
Please have this information ready:
- Your account email
- Browser name and version
- Operating system
- Description of the issue
- Screenshots if applicable
- Steps to reproduce the problem
Contact Methods
- Live Chat: Available 24/7 via the chat icon
- Email: support@ogera.com
- Help Center: Search for solutions
Response Times
- Live Chat: Typically under 5 minutes
- Email: Within 24 hours
- Complex Issues: May require escalation (2-3 business days)
Pro Tip: Include as much detail as possible in your initial message to speed up resolution.